Versand
Shipping Policy
Processing Time
All orders are processed within 1–2 business days.
Delivery Times
- European Union (DE, FR, NL, BE, AT and others): 5–10 business days
- United States: 7–15 business days
- Rest of World: 10–20 business days
Orders ship from EU or US warehouses depending on your location. We always dispatch from the warehouse closest to you to ensure the fastest possible delivery.
Shipping Costs
Free standard shipping on all orders. No minimum order required.
Order Tracking
You will receive a tracking number by email within 24–48 hours of your order being placed. Use the tracking link in your confirmation email to follow your package at any time.
Customs & Import Fees
EU customers: no customs fees. US and international customers: occasional customs duties may apply depending on your country's regulations. These are the responsibility of the buyer.
Lost or Delayed Orders
If your order hasn't arrived within the stated timeframe, please contact us at support@coolyourself.shop and we will investigate immediately.
Versand & Lieferung (Deutsch)
Bearbeitungszeit: 1–2 Werktage. Lieferzeit nach Deutschland, Österreich, Frankreich, Niederlande und Belgien: 5–10 Werktage. Kostenloser Versand auf alle Bestellungen. Bei Fragen: support@coolyourself.shop